Carterdia

Effective 11 September 2026

Privacy Policy

Carterdia records your money from the messages you send, so we handle that information with care. This policy explains what we collect, why, who we share it with, and how you can get it removed.

§1What we collect

We collect only what we need to record your money and run the service:

  • Who you are: your phone number, your chat platform and user ID, and the display name from that chat account.
  • What you send: the text of the messages you send to record money, and any receipt images you attach.
  • Your records: the transactions we create from your messages, including amount, currency, category, and date.
  • Technical data: basic logs and timestamps needed to run the service securely and diagnose problems.

§2How we use it

We use your information only to run Carterdia for you, never to sell your data or to serve advertising:

  • To turn your messages into transactions and show your reports.
  • To sign you in with a one-time code and keep your account secure.
  • To convert between currencies for display in your reports.
  • To fix problems, prevent abuse, and keep the service reliable.

§3Reading your messages

To work out what a message means, we send its text, and any receipt image, to an automated model provider that returns the structured details we save. Receipt images are deleted right after they are processed, whether or not the reading succeeds. We keep the resulting transaction, not the image.

§4Who we share it with

We share data only with the providers who make the service work, and only as far as they need it:

  • Chat platforms (Telegram, and WhatsApp through Meta) to send and receive your messages.
  • Model providers to read your messages and receipts and return structured data.
  • Hosting and infrastructure providers that run our servers and the web dashboard.
  • A currency-rate provider for daily exchange rates, which receives no personal data.
  • If the law requires it, we may also disclose data to protect our users and the service.

§5Telegram and WhatsApp

You reach Carterdia through chat apps we do not control. The messages you send pass through Telegram or WhatsApp under their own privacy policies, and we receive them to provide the service. Please review those apps' policies to understand how they handle your messages on their side.

§6How long we keep it

We keep your account and transactions for as long as your account is active, so your history stays available to you. Receipt images are deleted immediately after processing. When you delete your data or close your account, we remove your personal data within a reasonable period, except where we must keep something to meet a legal obligation.

§7How we protect it

Traffic to Carterdia is encrypted in transit. Access to the systems that hold your data is restricted, and we never store one-time codes or sign-in tokens in a readable form. No service can promise perfect security, but we take reasonable steps to protect your information.

§8Your choices

You can see all of your transactions on the dashboard, and edit or delete any of them at any time. Depending on where you live, you may also have the right to request a copy of your data, correct it, or ask us to erase it. To make a request, contact us using the details below.

§9Deleting your data

You can ask us to delete your account and all of its data at any time by writing to us from, or naming, the phone number on your account:

privacidad@carterdia.com

§10Where data is processed

Our providers may process data in countries other than your own. Where that happens, we rely on providers that offer appropriate safeguards for international transfers.

§11Children

Carterdia is not intended for anyone under 18, and we do not knowingly collect data from children. If you believe a child has used the service, contact us and we will remove the data.

§12Changes

We may update this policy as Carterdia changes. When we make a meaningful change, we will update the effective date at the top of this page.

§13Contact

For any privacy question or request, write to us:

privacidad@carterdia.com